Employment Practice Appeal Process
Gulf University for Science and Technology (GUST) recognizes the importance of maintaining a fair, transparent, and respectful work environment. To ensure that every employee has access to due process and protection of their employment rights, the University has established a formal Grievance Policy, in alignment with SDG 8.2.8: Employment Practice Appeal Process.
Grievances Policy
Under this policy, all GUST employees have the right to raise grievances or appeal decisions related to employment matters through appropriate reporting channels without fear of retaliation, educational disadvantage, or employment bias. The policy applies to all staff members and covers a wide range of employment-related concerns, including:
- Conflicts between employees or with direct managers and subordinates.
- Changes in employment conditions, pay, or benefits.
- Personal issues such as discrimination, violation, bullying, or workplace harassment.
- Performance management matters, including promotions, increments, and evaluations.
- Work conditions and occupational health and safety.
Each grievance is handled with confidentiality, fairness, and impartiality through a structured internal review process. The Human Resources Department oversees all complaints, ensuring that cases are reviewed objectively and in compliance with the Employee Code of Conduct, Disciplinary Action Policy, and Performance Management Procedures.
Grievances Procedure
1. Informal approach: Employee shall initially approach the immediate Supervisor/Manager in case of any grievance issue.
2. Formal approach: Where the issue is not resolved through the immediate Supervisor/Manager, employees may raise the grievance issue in writing to their Dean/Director/Vice President.
2.1.1. Evaluation of the case: The Dean/Director/Vice President shall meet and review the matter and shall arrive to a decision within five working days after the meeting is held. That outcome/solution shall be communicated to the employee in writing.
2.1.2. Grievance appeal: In the event that the employee is not satisfied with the outcome, further appeal may be made to the HR Department. Then, the HR should evaluate the case and recommend if Grievance committee can be formed to discuss and recommend resolutions.
Employees are encouraged to resolve conflicts informally when possible, but formal channels remain available for issues requiring higher-level intervention. The University guarantees non-retaliation protection, meaning employees who report legitimate concerns will not face adverse consequences or discrimination.
Appeal on employee rights
Appeal Committee
A letter of appeal is a document by which a disagreement or controversy is generated against a resolution or sentence of any kind. Therefore, it is a call for a person or entity superior to the one that has made such decision to reconsider it, correct the possible errors that it may contain and, if it is the case, issue a new resolution. Although it is a resource widely used in legal problems, it can also be used in other commercial, civil, labor or educational matters.
To ensure transparency, fairness, and accountability across all university operations, GUST has established several formal appeal committees for both employees and students. The student appeal system includes a Dismissal Appeal Committee and Grade Appeal Committees, which operate under each college to address academic concerns and uphold students’ rights. These committees provide a structured and impartial process through which students and staff can seek review or resolution of academic and administrative decisions, reflecting GUST’s strong commitment to integrity and good governance. For example, below are the committee members for the Dismissal Appeal Committee effective from the year 2023-2024.
Dismissal Appeal Committee
|
Name |
Position |
|
Dr. Ahmed ElMelegy |
Chair |
|
Dr. Manal El-Kady |
Member |
|
Prof. Erkan Bayraktar |
Member |
|
Mr. Mohammad Al Mudhaf |
Member |
|
Ms. Doua El Taki |
Coordinator |
Faculty Support in Enhancing Employment Practice Processes
International Dialogue on CSR Regulation and Global Governance
GUST faculty member Dr. Ahmet Cemil Yildirim participated in the international conference “The Emergence of BRICS on the International Scene: A Critical and Multidisciplinary Analysis of the New Global Governance,” held at the University of Montreal, Canada, on 29–30 May 2025.
Dr. Yildirim presented a paper titled “Towards the Harmonization of Corporate Social Responsibility (CSR) Laws in BRICS+ Countries,” contributing to international academic and policy-oriented dialogue on responsible business, regulatory frameworks, corporate social responsibility, and global governance.
The conference brought together international researchers and experts to discuss institutional, legal, political, economic, financial, trade, and governance dimensions of the BRICS+ framework. Dr. Yildirim’s contribution supported cross-border knowledge exchange on how regulatory approaches to corporate responsibility can be compared and strengthened across countries.
