Recommended Resources
Books
The Essential Deming by W. Edwards Deming; Joyce Orsini; Diana Deming Cahill
Call Number: HD 62.15 .D459 2013
ISBN: 9780071790222
Publication Date: 2012
Improving Business Process Performance by Joseph Raynus
Call Number: HD 58.9 .R397 2011
ISBN: 9781420072495
Publication Date: 2011
Lean Six Sigma for Supply Chain Management by James W. Martin
Call Number: HD 38.5 .M374 2007
ISBN: 0071479422
Publication Date: 2007
Managing Business Process Flows by Ravi Anupindi; Sunil Chopra; Sudhakar D. Deshmukh; Jan A. Van Mieghem; Eitan Zemel
Call Number: TS 155 .M33217 2012
ISBN: 9780136036371
Publication Date: 2012
Quality Management in Construction Projects by Abdul Razzak Rumane
Call Number: TH 438.2 .R86 2011
ISBN: 9781439838716
Publication Date: 2010
E-books
Operational Risk Management by Philippa X. Girling
ISBN: 9781118744642
Publication Date: 2013
Process management excellence criteria : self-assessment work book : 34 probing questions and contrasting pairs of examples : what separates the successful from the average? by Tuominen, Kari
ISBN: 9789522285584
Publication Date: 2013
The Lean Six Sigma Guide to Doing More With Less by Mark O. George
ISBN: 9780470606568
Publication Date: 2010
Designing Organizations by Jay R. Galbraith
ISBN: 9781118417294
Publication Date: 2014
Conferences & Seminars
ASQ Conferences and Events
Place : London, UK
2016 World Conference on Quality and Improvement
Date : 15 - 16th May 2016
Place : Milwaukee, WI (Wisconsin, USA)
References
Juran's Quality Handbook by Joseph M. Juran; A. Blanton Godfrey
ISBN: 007034003X
Publication Date: 1998
E-journals
Business Process Management Journal
Coverage: 1995 - present
The TQM Journal
Coverage: 1993 to present (1yr embargo)
Total Quality Management & Business Excellence
Coverage: 1997-present (18 month embargo)
International Journal of Quality & Reliability Management
Coverage: 1994-present
For Quality Management related E-journals, CLICK HERE.
Websites
The W. Edwards Deming Institute
American Society for Quality.
The Chartered Quality Institute
iSixSigma
Quality Management Principles - ISO
What is Quality Management
LNSResearch blog on operational excellence, quality management
Database
Taylor & Francis
Academic Search Ultimate
JSTOR
ProQuest Central
